Personal Support Worker
The Personal Support Worker program was developed as part of the Ontario government’s plan to reform long-term care and support services which are provided to people in long-term care facilities or living at home in the community.
It is a single training program that replaces and consolidates Health Care Aide and Home Support Worker (Levels I, II & III) training. This program standardizes training and provides a solid educational base for workers who provide long-term care and support services in both institutional and community settings.
Personal Support Workers assist with the tasks of daily living. Services are provided in homes and apartments in the community, in long-term facilities, congregate housing settings and day programs. Personal Support Workers must develop a broad range of abilities beyond dexterity skills. They must provide not only for the comfort, safety and well-being of their clients, but also demonstrate sensitivity and respect for those in their care. The attitude, abilities and approach of the worker are critical to the well-being and health of the people they support.
Program Information