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Office Administrators work in a variety of industries where they complete administrative and clerical tasks. They are often viewed as the “glue” that keeps the office together. Common duties usually include handling correspondence, taking phone calls, greeting guests, writing reports, doing paperwork, and updating records. The most successful candidates demonstrate strong organizational skills, telephone etiquette, communication abilities, writing skills, courtesy, and attention to detail.
Individuals in this profession must be quick professionals with excellent time-management and multitasking abilities. With their diligence and competence in their work, executives can focus on their managerial responsibilities without worrying about administrative tasks.
Often an Office Administrator will attend meetings, keep minutes, handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.). Additionally, they manage confidential documents ensuring they remain secure, prepare invoices, handle petty cash, work on accounts receivable collections and accounts payable payments and postings.
Theory: 16 weeks
Internship: 4 weeks
Potential Career Paths After Completing the Program
Office Administrators can make on average $19.58 – $24.50 per hour.
*(source: ca.indeed.com 2020)
Candidates must submit a copy of their Secondary School Diploma (OSSD, GED, or better), if this is not available they will be required to pass the Scholastic Level Exam (SLE).
This module will provide students with an overview of Microsoft Office and create skills that permit them to work with several MS modules as they relate specifically to project management. Students will develop skills in Microsoft Office, Excel, Power Point, MS Project and Outlook.
This module will provide students the tools to develop the business English and interpersonal communication skills necessary to function in the modern business setting. This module provides a review in English grammar, sentence structure and punctuation as they apply to business communication. Students will also learn effective interpersonal communication skills for managing personal and working with co-workers.
This module will provide students with an overview of Sage 50 Accounting features with an emphasis on the payroll module, installing and configuring Sage 50 Accounting, setting up ledgers and journals, saving and back up procedures.
This module will provide students with an overview of QuickBooks features with emphasis on the payroll module, installing and configuring QuickBooks, setting up ledger and journals, saving and backup procedures.
This module will provide students with the skills to prepare for employment, research employment opportunities within their field of study and be successful in their future career. Some of the topics included will be the preparation of a resume, interview and cover letter.